Frequently Asked Questions

Everything you need to know about OpenYourDiary

About OpenYourDiary

What is OpenYourDiary?

A booking and scheduling platform built specifically for UK sole traders and independent professionals.

Who is OpenYourDiary for?

Plumbers, electricians, gardeners, dog groomers, therapists — anyone who takes bookings and wants to manage their own diary.

Is my data stored in the UK?

Yes, all data is hosted on UK-based infrastructure and subject to UK data protection laws.

The Tools

What comes with the Bookings plan?

Smart appointment scheduling, customer booking pages, quotes and invoices, Stripe payment collection, and calendar export.

Can customers book online?

Yes — share your booking link and customers can pick available slots directly, without you lifting a finger.

Does it send reminders?

Yes, automatic email reminders reduce no-shows. Add the SMS add-on to also send texts.

Can I track payments?

Yes — send invoices, collect payment via Stripe, and mark invoices as paid with one click.

Pricing

How much does it cost?

The Enquiry Form is free. Smart Bookings (scheduling, quotes, invoices, payments) is £5/mo. Add-ons like SMS+AI are £3.99/mo.

Is there a free trial?

Every new account gets a 14-day free trial on the Bookings plan — no credit card required.

Can I cancel any time?

Yes, there are no contracts or lock-ins. Cancel from your dashboard at any time.

Getting Started

How do I sign up?

Click 'Start free trial', enter your email, and your diary is ready in under two minutes.

Do I need to download anything?

No — OpenYourDiary runs in your browser and works on any device with an internet connection.

How do I get help if I'm stuck?

Use the contact form or email hello@openyourdiary.com — we typically reply within one business day.